My heated seat in my SUV caught fire, who do I contact first?
Question: While getting out of the passenger seat I unknowingly bumped the heated seat button and turned it on. I got into the drivers seat and drove home (2 hour trip). About an hour 15 into my trip I started to smell a light burning scent, but thought it was outside (I was driving through rural areas). It was completely dark, I was very tired, and just wanted to get home so I kept on. The smell was increasing and I knew something wasn't right. By the time I got home and into a well lit garage I saw the source of the stench....my passenger seat had a huge burn mark and was smoking! Now my seat is obviously ruined. Is this my fault or a manufacturing fault? If manufacturing, who should I contact first?
Best Answers: My heated seat in my SUV caught fire, who do I contact first?
1. As stated above if the vehicle is under warranty then the dealer would take care of it. 2. If out of warranty then you would have to take care of it.. 3. Checking for recalls for your vehicle would be the best thing to do first. 4. If out of warranty and there are no recalls then you still have the option to talk calmly with the dealer and see if they will do what is called a (Good Will) for you, meaning either they take care of this in full or you only pay a percentage...........
You probably paid extra for it and if it's under warranty, take it in and don't take no for an answer until it's fixed. This was on the Car Talk guys a couple of weeks ago. Your problem may be different than the one this lady was experiencing. Every time her husband drove the car the heated seat would come on. After asking her a few questions it was determined that he was a rather large man and when he sat in the seat, it grounded out the contacts and made the warmer come on. If it's out of warranty, you could always just unhook the connection but that would mean you'd have to do without a seat warmer. That would be the simplest and cheapest method.
File a complaint with National Highway Traffic Safety Administration so they can open an investigation at: www.nhtsa.gov. This comes under FMVSS 302. Then, notify the manufacturer by certified mail at the consumer affairs dept. listed in your owner's manual.
In the older days, the valve radio was fitted under the driver's seat, this got quite warm. I remember my father showing me a 'vibrator' a device to chop the DC so that it could be fed through a transformer to provide the anode voltage for the valves.
If your car is still under warranty, then go to the dealer as they must take care of it. If your car is out of warranty, then you are financially responsible for the repairs.
You are so full of crud your eyes are brown. Very adept typing with an android and you aren't funny. And if you are serious, you need help. Your wife and kids are watching their home burn and instead of tending to their well-being you are checking into Yahoo Q&A. What a dolt you are! Additional Details: You still should be taking care of your family over a [email protected]# phone or chatting on Yahoo LOSER. If you so important why are you wasting time on Yahoo instead of calling the very important insurance company and your very important contacts or your very important secretary or co-workers and let them know you may have to be unavailable for a period of time tomorrow or more likely all week to rebuild the lives of your FAMILY and get a home. I still think you are loser full of garbage. Good luck going to your VERY IMPORTANT meetings with no clean clothes smelling like chemical smoke. Turd. Go along now, you must have VERY Important things to do. PS duncecap, you can have the cell company retrieve everything if you have saved it properly and have a decent service plan. I ran over my blackberry (yes, very stupid but I know that) and every last message and stored picture and contact was retrieved with a short visit to Verizon store.
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