Blue screen problem - Windows 7?

Blue screen problem - Windows 7? Topic: Blue screen problem - Windows 7?
May 23, 2019 / By Becka

Question: I have recently bought a brand new computer. It frequently stops working and a blue screen appears with white writing. It says: A problem has been detected. A clock interrupt was not received on a secondary processor within the allocated time interval. Then follows some further information about hardware or software not being properly installed Finally: Technical Information: ***STOP:0x00000101 (0x00000031, 0x00000000, 0x807C5120, 0x00000001) Collecting data for crash dump Initializing disc for crash dump Beginning dump of physical memory Dumping physical memory to disk:100 Specification of the computer: Motherboard, Intel Bearuptake socket 1155 pin on- board graphics , sound and LAN 10/100/1000 DVI graphics ports Processor Intel Core i3-2100 3.1GHz, 6MB L3, 32nm DMI bus Ram: 2x Transcend 2048Mb2 DDR3 Ram, 1333MHz ( total RAM = 4096Mbs) Hard disk drive - 500GB Seagate SATA I run Windows 7 - Home Premium 32bit MS Office 2007 Home and Student Firefox and Thunderbird. AVG 2011 Free I have returned the computer to the shop a few times, but they are unable to fix the problem. All advice gratefully received. My email address - [email protected]

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