My USB ports stopped working... What must I do?

My USB ports stopped working... What must I do? Topic: My USB ports stopped working... What must I do?
June 23, 2019 / By Janette

Question: My father tried to plug a speaker into his laptop via USB, through some sort of cable adaptor... Long story short, when he plugged it in, his computer immediately crashed. We were able to get his computer running again, but his USB devices (one of which is the laptop's only access to the internet). There seems to be no power going to any of these devices, the keyboard and mouse attachments included. (Fortunately, the rest of the laptop itself seems fine.) Interestingly, Device Manager sees no problems. Rebooting/replugging had no effect. I tried a system restore, but that did not fix the UXB ports... I would love some assistance on this matter... It's quite important for his job. Thank you!

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